The AI operating system for home services.
Kelby answers the calls, books the jobs, briefs the technicians, and turns every visit into revenue.
The problem
Home services software was built before AI. It shows.
Today's platforms were built around replacing forms, not leveraging intelligence. So you hire your way out of every gap — a receptionist for the phones, a dispatcher for the schedule, a bookkeeper for the invoices — and revenue leaks at every handoff. Calls go to voicemail. Quotes get mispriced. Follow-ups never happen.
Kelby runs the operations itself. The phone, the schedule, the diagnosis, the quote, the follow-up — every surface where revenue is won or lost.
Same business. Ten times the leverage.
The Product
The AI employees your business relies on.
Five roles. One monthly subscription. Kelby is constantly training on your jobs, your customers, and your revenue opportunities — and getting smarter every day.
THE RECEPTIONIST
Picks up at 2am. And 7am. And every call in between.
Kelby picks up every call, asks about the equipment, gauges the urgency, captures the address, and books the job before the conversation ends. Forty percent of service calls come outside business hours. They used to be missed opportunities. Now they're this week's appointments.
THE DISPATCHER
Has tomorrow's schedule ready before you wake up.
Every job has a best technician — the one who'll diagnose it fastest, fix it perfectly, and spot the upsell the customer actually needs. Kelby knows who that is. It scores every job against every technician's history — past close rates, average ticket, equipment expertise — and routes the right work to the right person. Higher-value jobs go to your closers. Training jobs go to your newer techs. Every assignment is a revenue decision.
THE FIELD ASSISTANT
Briefs your technician before they ring the doorbell.
Every technician has a 60-second brief on their phone: equipment age, warranty status, last visit notes, the upsells passed on last spring. Plus the call transcript — the exact words used to describe the problem. They walk in knowing what to recommend before the customer asks — and your average ticket goes up.
THE SENIOR TECHNICIAN
Diagnoses from a photo. Quotes in seconds.
Snap a picture of the unit. Kelby identifies the model, the failure, the parts needed, and the labor estimate — then drafts a quote calibrated to your pricing with tailored upsell recommendations. The instinct of a technician with thousands of jobs of pattern recognition, all in your tech's pocket.
THE REVENUE CLOSER
Turns every past customer into the next job.
Every job creates a follow-up worth sending. The maintenance reminder six months out. The warranty check-in before it expires. The upsell the customer wasn't ready for last time. Kelby drafts each one in your voice, references the actual equipment and history, and queues it for one-tap send. Customers think their technician remembered. Kelby books the next job.
PRICING
Costs less than the jobs Kelby will book overnight.
Every plan includes the full product. Pricing scales with the size of your business.
Additional calls beyond your monthly allotment are billed at the rate above.
Running a business with 75+ technicians? Email us about a custom plan.
ALL PLANS INCLUDE
Every call answered, transcribed, and turned into a booked job
Kelby picks up at any hour, captures the equipment and the urgency, creates the customer, books the job, and saves the full transcript. Searchable, linked to the job, and available to your technician before they knock.
Drag-and-drop dispatch with AI intelligence behind it
Move jobs around the day like a calendar app. Or let Kelby suggest the next assignment — with the score, the reasoning, a one-tap undo on every suggestion, and travel buffers automatically handled.
Customer communication that runs itself
Booking confirmations, day-of en-route texts, post-job review requests, follow-up emails — all triggered automatically, all in your brand, all approved by you before they send. Email and text message, both included.
Photo diagnosis with a senior technician on call
Your technician snaps a picture. Kelby identifies the unit and the fault, drafts the quote, and stays in the conversation — answering follow-up questions, suggesting what to check next, and explaining the failure to the homeowner.
Equipment history that does the remembering
Every unit, every installation, every upsell — tied to the customer and surfaced when it matters. The failing ten-year-old condenser. The customer who hasn't been seen in a year. The $400 surge protector waved off last winter. Kelby will remind you.
The customers worth contacting today
The maintenance overdue. The upsell decision never resolved during the last visit. The warranty about to expire. The unit at end of life. Important revenue moments, surfaced daily, drafted as emails, ready to send with a single tap.
GET EARLY ACCESS
Be the operator your competitors are trying to catch up to.
Tell us about your business and we'll be in touch.